Many farriers appreciate the convenience of placing orders for supplies by phone. The mainstream farrier supply companies in the industry have geared their businesses to handling these orders. There are a number of things you can do to streamline the order process and have what you need, when you need it.
While most suppliers can ship your orders within a day of ordering you need to understand that they can be out of stock because of a manufacturer's backorder. UPS delivery is also not as quick as it was in past years. So don't wait until the last minute.
Organize your order so it can be placed clearly.
Know the brand, size and style of product you are ordering. Have this information close at hand. It is nearly impossible for your supplier to remember "what you ordered the last time". Help them so they can help you. Keep your past invoices close by, this can help you when you explain what you want. Keep in mind the benefits of ordering full boxes and larger quantities of product. The order processing is quicker on full boxes and you can often get a price break. The shipping costs are also affected by the total weight of your order. Many suppliers can ship cheaper on a "hundred- weight" program if you have a total of 200 lbs. or more on your order.
Make sure your account is current when you order.
If you pay by credit card, have all the information ready for the supplier. You can't get your work done if you don't have the supplies.
It will make your job easier.